Licensing
      Back to home
      1. Knowledge Base
      2. Configuration
      3. Licensing

      Deactivate or reactivate users

      Deactivate or reactivate licensed users

      Please note that an administrative PowerShell console at the ScriptRunner Service host is required to run the cmdlets of the ScriptRunnerSettings module. 

      Deactivate a licensed user

      Users who leave the company or move to another team and do not need access to ScriptRunner anymore, can be deactivated in the license. Afterwards the user license will be available for another users.

      The deactivation of a user should be final, a reactivation should be the exception!

      1. Run the Get-AsrLicensedUser cmdlet to lists all licensed users.
      2. Run the Disable-AsrLicensedUser cmdlet and use exactly the user string that was displayed by the Get-AsrLicensedUser cmdlet to deactivate a single user.

      For example:

      Disable-AsrLicensedUser -LicensedUserString mydomain\username

      Parameter set description:

      Set 1 
      LicensedUserString
      		Exact string (including case!) for the licensed user account to deactivate
      Set 2 
      User
      		 User name of the licensed user account (domain or local users) 
      Domain
      		 Domain name

      Reactivation of a single user

      Mistakenly deactivated users can be reactivated. This should only be done in exceptional cases!
      Please contact the ScriptRunner Support, support@scriptrunner.com, and provide the unmitigated output of the Get-AsrLicense cmdlet to request a license key  for the user reactivation. 

      This license activation key can only be used once to reactivate one single user.

      1. After you have received the key you can run the Get-AsrLicensedUser cmdlet, with the Parameter -ShowDisabled.
      2. Run the Enable-AsrLicensedUser cmdlet and use exactly the user string that is displayed by the Get-AsrLicensedUser cmdlet.

      For example: 

      Enable-AsrLicensedUser -ActivationKey ReactivateKey -ExactLicensedUserString mydomain\username

      Parameter description:

      ActivationKey
      		License activation key to reactivate a previously disabled user account 
      ExactLicensedUserString
      		 Exact string (including case!) for the licensed user account to register

       

      This page has been automatically translated and may contain grammatical errors or inaccuracies